Please understand that these are quick overview answers to the most frequently asked basic questions. For more complete and detailed answers to these and other questions, please see the Services & Amenities [Link] pages of this website or speak with a member of the management staff. For the most detailed and/or legally binding answers, please see your Harbourway contract documents.

May I bring my pet?
Who determines what level of assistance I will receive?
Does Harbourway levy an admission or entry fee?
What is included in my monthly rate?
What about housekeeping?
May I smoke?
May I have use a microwave oven in my kitchen?
What about transportation?

May I bring my pet?

Small pets are certainly welcome; however, it is understandable that each case must be judged on a resident’s ability to properly care for them and on the comfort and peace of others. Prior approval of management is necessary. The pet fee will apply.

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Who determines what level of assistance I will receive?

The level of assistance is determined by the Uniform Assessment Instrument, a form issued by the Commonwealth of Virginia. It has been designed to provide an objective assessment of your daily need for assistance in various activities such as eating, bathing, dressing and other matters.

At Harbourway there are three levels of care: Assisted Living, Intensive Assisted Living and Memory Care. Click here to learn about the services and amenities of each of them.

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Does Harbourway levy an admission or entry fee?

There is a small one-time administration fee.  A deposit is required to reserve a prospective resident’s unit at Harbourway. Please note that if the reserved unit becomes available and is not accepted then the deposit will be forfeited.

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What is included in my monthly rate?

Your monthly rate includes nursing assistance with medication administration in accordance with facility policy, plus three meals a day, basic cable and all utilities except for Internet and telephone service.

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What about housekeeping?

Housekeeping is done two or three times a week, depending upon the level of care being provided. Laundering of bed and bath linens is provided under the same criteria, in most instances once or twice a week. There are free laundry machines on every floor.

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May I smoke?

In respect for our residents’ health and due to the use of certain medical equipment here, no smoking is allowed anywhere inside Harbourway. However, smoking is allowed outside of the facility.

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May I have use a microwave oven in my kitchen?

More than likely yes, you may. However, for the safety of everyone at Harbourway, each case will be judged on the resident’s ability to properly and safely use her or his microwave oven.

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What about transportation?

Harbourway shares comfortable, specially equipped vehicles with Atlantic Shores’ residents for regularly scheduled trips to various locations. We will assist residents in making transportation arrangements to appointments, if necessary. The patient’s selected transportation services fee will apply.

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